Feb
17
A Tough Review: Bridal Elegance
The number of Erie bridal boutiques can be counted on one hand. I wish that there was one gem that stood out as being an outstanding boutique. So far, I have not found it.Â
Over the weekend, I stopped by Bridal Elegance. They were having an Alfred Angelo trunk sale. The staff was super busy. I have never been greeted when I have been to Bridal Elegance. I always have to ask for help, if I can find someone to ask, and the staff is never friendly. In fact, the staff at the store is more accommodating to themselves than brides to be.Â
Customer Service is not Bridal Elegance strength. The experience of the customer is obviously not their priority. They have little rules that they like to stick to. One such rule is the “no photography rule.” There is a sign in the dressing rooms that say pictures must be approved by bridal consultants.  My consultant said that I could not take a picture of the dress I am considering (unless I was going to buy it!). I am not going to buy a dress unless I can see what it looks like in a picture. It’s just not going to happen. They said a consultant must help me. I could not try on gowns without their assistance. Because of this, and the continously unpleasant experiences I have had, I probably will not buy a dress from Bridal Elegance.Â
I have not been to LeeMar’s yet, but I hope they have better customer service than Bridal Elegance.
What are your experiences with Bridal Elegance or LeeMar’s? Let us know! Fair and balanced opinions mean a lot to us, so please leave your feedback!
Bridal Elegance
5640 Peach Street
Erie, PA 16565

